March 2009 – In collaboration with our long standing partners pars pro toto shiftN has started to work on the development of a customised learning game for key account managers at Dexia Belgium. Dexia is a leading European bank operating in public finance and retail banking. In Belgium, the bank has a strong retail division. The purpose of the interactive simulation is to help their specialist investment advisors to move into a new client focused distribution model. The learning game will be, as is customary, completely made-to-measure based on a thorough analysis of Dexia’s specific business requirements and organisational culture.