shiftN has been invited to facilitate a strategic workshop with the leadership team of KBC’s Recruitment and Development department. KBC Group is a prominent player, providing financial services to retail, SME, midcap and private banking clients in its home markets of Belgium and five Central European countries. After a difficult year as a result of the financial crisis, the Group is refocusing its activities. This year more than 500 people will be recruited to give shape to the new strategy. The R&D team wishes to prepare for the upcoming challenges and to reassess its strategic positioning in the Group.